Ukrainian Parliament Commissioner for Human Rights
Have your rights been violated? We will help protect them
Free, independent and confidential. Contact us if your rights have been violated by public authorities, officials, companies or other persons — in peacetime and in war.
Get help
What happened?
Choose your situation — we will explain step by step what to do and where to turn.
- Urgent Relative in captivity Your loved one is a prisoner of war — what to do and where to turn. What to do
- Urgent Missing person A loved one has gone missing — how to file a report and start a search. What to do
- Servicemen and TCC rights Violations during mobilisation or military service. What to do
- Veterans and families Benefits, veteran status, and support for families of the fallen and injured. What to do
- Pension and social payments Your pension or social assistance is unpaid or miscalculated. What to do
- IDPs and destroyed housing Registering IDP status, IDP payments, compensation for housing. What to do
- Child rights, deportation Protecting children's rights, including deported or separated children. What to do
- Personal data Unlawful use or disclosure of your personal data. What to do
- Discrimination Unequal treatment based on sex, age, disability, or another ground. What to do
- Torture and detention conditions Ill-treatment or inadequate conditions in places of detention. What to do
Ukrainian Parliament Commissioner for Human Rights
Dmytro Lubinets
Protecting human rights is everyday work. We stand with everyone whose rights have been violated — in peace and in war.
Procedure
How we help
Contacting the Ombudsman is free. You can submit a complaint online, by e-mail, by post, in person at a reception office or via the hotline.
You contact us
Describe the situation and add documents and contacts. Deadline: within one year from the day you learned about the violation.
We review the complaint
We check whether the issue falls within the Ombudsman’s mandate and clarify details if needed.
We respond
We open proceedings, address public authorities, carry out inspections and monitoring visits.
Rights are restored
We inform you of the outcome and monitor the implementation of our recommendations.
Before you apply, please check
The Ombudsman cannot accept a complaint in four cases. If yours is different, contact us — we will help.
- The case is already in courtThe Ombudsman does not interfere in ongoing court proceedings.
- Dispute with a private employerLabour disputes with private companies and competition issues.
- Anonymous complaintComplaints without a name and address for reply are not considered.
- More than a year has passedApply within one year of the violation; in exceptional cases — up to two years.
Results
The Ombudsman’s work in numbers
60 000+
citizen appeals every year
27
public reception offices in the regions
1678
free hotline
1998
year the Ombudsman institution was established
In-person reception
Public reception offices in the regions
The Ombudsman’s representatives work in every region. Choose yours to see the address, reception hours and regional news.
All reception offices